Smarter race management
with AI-driven support
Understands everyday, conversational queries from race directors and translates them into actionable steps — no jargon, no guesswork.
Trained on RTD’s own FAQs and workflows, ensuring every answer is accurate and context-specific to the platform.
Remembers your conversation history so multi-step questions feel seamless and connected.
Detects issues like blocked registrations or pricing errors instantly, and suggests immediate fixes to keep events on track.
Gets smarter with every interaction, refining its responses based on real user behavior.
Built directly into the RTD dashboard, giving directors support without ever leaving the platform.
Pricing tiers missing, discounts not applying, or capacity errors made registration a constant headache.
The chatbot diagnoses issues in real time and provides exact fixes - ensuring a smooth signup process every time.
Creating distances, cloning past events, and editing race details took hours of manual effort.
AI Solution
The chatbot diagnoses issues in real time and provides exact fixes - ensuring a smooth signup process every time.
Managing volunteers and fundraisers often led to repetitive instructions and costly mistakes.
The chatbot explains team vs. group differences, guides volunteer setup, and simplifies coordination.
Email blasts, participant lookups, and receipt resends ate up valuable time.
AI Solution
AI provides instant answers for communication tasks, participant edits, and reporting - no delays.
On-site registration and check-ins caused last-minute stress for directors.
The chatbot gives clear, real-time instructions for logistics, QR scans, and check-ins - keeping race day smooth.
faster task completion
error-free signups
fewer setup errors
higher satisfaction
AI Workflow vs. Traditional Development
Phase 1
Knowledge base setup →
5–6 weeks
Phase 2
UI build →
4–5 weeks
Phase 3
Integration & refinement →
3–4 weeks
Phase 1
AI knowledge base + backend →
2–3 weeks (50% faster)
Phase 2
Conversational UI in Next.js →
2–3 weeks (40% faster)
Phase 3
Integration, refinement & deployment →
1–2 weeks (60% faster)
OpenAI GPT for natural, human-like chats.
Python + AWS Lambda
for scalable
performance.
Next.js for fast, responsive UX.
Dynamic FAQs that learn and improve.
