The engineering spectrum is meant to be seen as every bit technical and how brilliantly you can produce the desired output at work. However, while most engineers would like to think it’s entirely okay to not talk much and create an impact with their skills, what they may not realize is that communication cannot be completely off the table! Especially in an agile team that requires top-notch agile project management capabilities. 

Communicating effectively via written and verbal form plays an extremely vital role in the technical realm as well. It shouldn’t come as a surprise if a manager or even a company appreciates a professional who can ace in both parameters rather than only one.

But Why Is Communication Crucial Altogether In An Agile Team?

As a software engineer or developer, your Key Responsibility Areas (KRA’s) may focus on programming, testing, and/or developing but communication goes beyond all of that. It’s something that isn’t actively mentioned in the job descriptions when applying at a web application development company, UI UX design company or even a mobile app development company only because this is inevitable and considered a quality. The way you communicate with others in the team or even those you’re working with can affect how well things go. It wouldn’t hurt to put the “people” aspect in “technical skills” overall. 

Importance of written communication within agile teams

And don’t get us wrong! We are aware engineering is purely a technical field. But it’s not fair to accept and get comfortable with the thought that a lot of people in the disciplines tend to be quieter about what they do because they’re busy getting things done. This is a major hindrance that needs nurturing! In fact, it’s not always easy to get everyone on board with everything! So during interviews, as well as throughout industry events and work meetings, remember that you’re part of an interdependent team – so try to make yourself heard more often and be a serious contributor towards solutions rather than letting any problems without answers linger in the background. 

Consider it shocking but engineering isn’t only restricted to how good you can perform the job at hand but is so much more than that, And to begin with, it’s how effectively you can put across a message that’s absorbed within a meeting full of your team members and management after all. And so your technical skills are important but it’s the soft skills that will help you make the cut. 
In a remote engineering setting, written as well as verbal communications serve as a vital function. It can be difficult when you are not around your team. When you are working with a remote team, that problem is multiplied. 

Let’s explore the benefits of having asynchronous communication through written communication, of why your team might want to use:-

1. Asynchronous Communication Determines Success When Working Remotely

Remote engineering teams typically rely on written communication to collaborate on projects. For example, remote teams communicate via email, chats, video chats, and other written correspondence for their external and internal communications. Written communication is especially important when working remotely because it is asynchronous. Asynchronous communication allows workers to respond to messages at different times of the day, which helps them to save time throughout the day. 

You shouldn’t completely rely on your memory as there’s always something you are bound to forget or miss. Imagine that happening on a client call, how irresponsible would that look, isn’t it? And so, jotting down any notes or suggestions that you may have before, after, or during a discovery call, meeting with your clients or even team members can be immensely helpful. It can be also effectively used for improving a product or a process for that matter. 

Written communication sets apart the ambiguity that comes with verbal communication to some extent. Here’s how! 

i) First and foremost, it helps you get your point across. 

ii) Second, when working remotely, it’s common to not catch hold of the person you wish to communicate something verbally. In that case, written communication is what comes to your rescue. 

iii) And the final benefit lies when you use written communication, it’s documented for the longest time and something you can take accountability and responsibility for in the future.

2. Utilizing Emails And Allowing Team to take Ownership of the Project at Hand

Some colleagues or employees are not necessarily the best when it comes to presenting ideas to a team. They may be the most experienced out of the lot but still feel their palms sweating when it’s time to address their ideas in front of the management or a mere video call. However, it’s a life skill that shouldn’t be taken for granted especially if you want your team to be efficient, collaborative, and productive when it comes to making sure they are on the same page. 

Emails and Slack For Written Communication

And so, every member of the team must take ownership of their presentations and ideas by putting them across in the best way possible through written communication if not verbal. This way, everyone is on the same page and the team will have clear minds and no one will be confused about what needs to be done and by when. Taking ownership is as simple as being responsible for your project but it can go a long way. It will improve your team’s efficiency, collaboration, and productivity.

Why email communication you ask?

Remote working teams are growing in popularity and becoming the new normal. Whether you are a remote team member or work with remote people, emails are one of your main forms of communicating.

However, you have to remember to possess good email etiquette. This will help you manage your agile team to run smoothly via powerful agile project management tools.

A few points to remember, especially when you are interacting with the client:-

i) Don’t send too many emails and bombard the other person’s inbox. This will lead the receiver to get confused and may miss out on important communication. Frame an email that has all the necessary points you want to put across with a proper subject line to go with it. 

ii) Keep your email content short, crisp, and to the point. No one likes to read lengthy emails on a busy day. 

iii) Any significant information should always be communicated through email. 

So make it a point to:-

> When there are questions or concerns, be sure to communicate them in the email. 

> When there are updates or new information, be sure to say it via email. 

> If there are attachments, be sure to specify them and check if you have actually attached any document or not. 

iv) Don’t ever forget to proofread the email before hitting “send”. This reflects your courtesy that you read the email and cared enough to check for typos, punctuations as well as tonality. 

The result of all this would be that your team will be more likely to adhere to deadlines, avoid making mistakes, and will always be positive when it comes to effective communication. It is more of a responsibility to make sure your team knows what is expected of them. Communicating in a way that makes the message clear to your team, clients as well as stakeholders is a route for life-long employee and customer satisfaction.

3. Clear Channels of Communication Within Teams

When a team is working together on a project, especially if the team is agile like that of engineering teams, they need to be completely transparent with each other. It’s important that everyone is on the same page, so to speak, and that each person knows what he or she needs to do. This can be achieved only when everything is documented in the form of written communication. The answer? Agile project management tool!

Trello and Jira for effective written communication

For example, if there is an issue with the design of a website, a developer needs to be informed immediately. It’s important, too, that everyone knows the status of the project. If you are in charge of a project, make sure you keep everyone informed. And the solution here is not to call every professional individually and inform them what’s wrong, that will only be chaotic and isn’t an ideal solution for people to work with a peace of mind. So then what’s the solution? 

It is significant to set up channels of communication in any team environment. A good way to do this is to set something up that will be easy to use and accessible for everyone on the team. A few great remote working tools for streamlining and organizing such communications and client projects are Slack, MS Teams, Jira software as well as Trello that Quokka Labs use day in and out. 

How can communication and project management remote working tools be useful?

i) You can use it to send text, images, and even complete files to any other person on the team as well as with your clients to keep them informed throughout the progress. This will eliminate the back and forth rounds of communications. 

ii) You can also organize your team and their work by creating different channels, each with a specific topic that keeps a track of their daily progress. For example- At Quokka Labs we use Jira software extensively to segregate work for technical projects (UI/UX Design, App Development, Web Development and Quality Assurance) as well as non-technical work responsibilities (Digital Marketing, Content Development, Sales, and HR).

iii) You can also create channels for informal discussion such as employee rewards and recognition, employee engagement activities, or even one to talk about football! 

The above-mentioned remote working tools are way popular to get the best out of your technical as well as non-technical teams with super ease.

4. Written Communication is the Future

When remote working, everyone communicates, but not everyone communicates clearly. If you work from home, chances are you’ll still have plenty to do electronically and many chances to work together digitally as a team. It can get us thinking about what we need to do better and whether or not we’re functioning effectively as a group. Along with the idea that more and more employees in the future will be telecommuting, one of the other major trends that may be normalized is that many people will communicate via writing remotely.

The importance of written communication in app development or web development business cannot be underrated. To succeed, you must be able to properly communicate your workflow, expectations, timelines, and your product or service to your clients. If you’re not taking this seriously, take a moment to consider your competition. Research their communication strategies and how they go about delivering the same message you’re trying to convey. Chances are they’re doing something right and you should take note. Making yourself understood in business is crucial to your success and that of your colleagues.

Final Words

More than the future of remote working, the future of work is even more collaborative. Even if you’re all together in the same physical location or not, it doesn’t have to limit your collaboration. And the thread that lies in the heart of holding this thought together is effective communication. A full fledged engineering company has many departments that performs every role of a mobile app development company, web application development company as well as UI UX design company conclusively to make it stand as successful engineering team,

Quokka Labs is a leading mobile app development company, web application development company as well as UI UX design company for businesses of all sizes. We offer a wide range of tech and design services that can ace your existing digital products or build one right up! Let us assist you in growing your business digitally starting today!

We have a team of best in-house UX/UI Designers, Project Managers, Software developers and engineers plus other specialized skilled app developers for iOS and Android to help you take your business to the next level. Hoping to see you on the other side!


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